Returns & Exchanges

At Clermont Agencies, we strive to ensure you are completely satisfied with your purchase, offering a 30-day window for returns on items in their original, unused condition. Our goal is to make the exchange or refund process as seamless as possible to maintain your confidence in our products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or log into your account portal to submit a return request and receive your Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and a copy of the invoice is included inside the box.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.